Her family saved for Disneyland. Then a Phoenix rental-car company ripped her off
Iris Andreas and her family scrimped for a year to go to Disneyland.
They sold fry bread and Pima burgers and held yard sales on the Salt River Pima-Maricopa Indian Reservation.
"My family, we're not very well-off," Andreas, 59, said. "We work our butts off for that trip."
So she was furious when Saban's Rent-A-Car, now doing business as Phoenix Car Rental, overcharged her $400 to rent a van to drive to California and then refused to refund her.
Worse, she said, the van she rented was unsafe. The speedometer was broken, the wheels swerved, the locks didn't work and the... read more